Tips for Finding a Good Carpet Cleaning Service
If you look around, you will find several carpet cleaners that will give you excellent results plus reliable customer service. On the other end of the spectrum, some have developed a reputation for their poor services and pesky sales pitches. Although most people are innately good, you should still protect yourself against unscrupulous companies that are only after money.
The following are tips to remember while searching for a good carpet cleaning company:
Searching for Prospects
First off, ask around. Find out who your friends, relatives or neighbors rely on for their own carpet cleaning needs. If you just moved in the area and dont have many connections yet, go to the check with your local Better Business Bureau. They can tell you which carpet cleaners are licensed, well-reviewed and highly rates, as well as how long they have been in the industry. Additionally, they can tell you if a business has been the subject of customer complaints. The web is another good source of referrals. Focus on customer reviews but only those you will find on third-party sites, if only to ensure credibility.
What You Need
Carpet manufacturers usually recommend steam cleaning, which can also be referred to as hot water extraction (HWE). However, there are other options you might consider with the help of your potential cleaner: shampooing, encapsulation cleaning, dry cleaning or host dry cleaning, among others. Whatever method you are most comfortable with, ensure that your carpet warranty is intact.
Different carpet cleaners will of course charge different rates. Ask them if they charge by square foot or per room; if per room, find out if theres a maximum room size. Big rooms will usually be equivalent to about 2 or 3 rooms. Your carpets current condition is another point to be considered. If they have pet stains or are heavily soiled, you need to be upfront about this with the cleaner. The cleaners re-service rules are another part you have to be familiar with. Most will let you return for free if you get a spot or two reappearing within a week.
Cleaning Agents Used
The types of cleaning products used by your prospective carpet cleaner are another important consideration. They should not only be effective but also safe for your carpets and the environment.
Securing Your Home
Finally, avoid carpet cleaners that will send a subcontractor to your home to do the work. Youre always safer with a cleaner that has an in-house team of background-checked employees. Take note that carpet cleaning companies are not all created equal, so you need to do a little research to find the right one for you.